FAQ
Find answers to common questions about our services.
The average processing time is 2-3 hours for express service. For regular service, processing time can take up to 24 hours depending on the volume of clothes.
Yes, we accept all types of clothing materials including silk and cotton. We use appropriate washing techniques to maintain the quality of your garments.
You can book the pickup and delivery service through our online app or by calling the phone number on our website. Our team will contact you promptly for confirmation.
There are no additional fees for pickup and delivery service within a 5 km radius. For areas beyond this radius, additional fees will apply based on distance.
If your clothes are damaged due to our error, we will take full responsibility and provide compensation according to our company policy.
Yes, we serve large orders for special events such as weddings, birthdays, and other occasions. Please contact us for more information.
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